Privacy Policy

Privacy Policy

Introduction

Welcome to https://commercial-carpet-cleaning-for-offices.storysurge.net (hereafter referred to as “Commercial Carpet Cleaning for Offices,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://commercial-carpet-cleaning-for-offices.storysurge.net
  2. Any mobile applications or services we offer
  3. Interactions through social media platforms linked to our website
  4. Email, phone, or text communications initiated by us

Please note that this policy does not cover third-party websites, apps, or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You register an account and use our applications and services.
  2. You visit or navigate through our websites linked to this policy.
  3. You subscribe to our newsletters, promotional emails, or other communications.
  4. You provide feedback or participate in surveys.
  5. You interact with us on social media platforms.

Personal Data Collection

We collect several types of personal information for various purposes:

  1. Account Information: This includes your username, email address, and password used to access our services.
  2. Payment Information: Details related to your payment methods, such as credit card numbers, billing addresses, and payment history.
  3. Financial Information: Data about your financial status or transactions, if you choose to share it with us for specific services.
  4. Purchase Information: Records of products or services purchased from us, including quantities, dates, and transaction amounts.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  6. Location Data: Information about your geographical location when you interact with our applications or websites.
  7. Feedback and Reviews: Comments, suggestions, or ratings you provide to improve our services.
  8. Social Media Information: If you connect our services to your social media accounts, we may collect data from these platforms (e.g., name, profile picture, connections).
  9. Product Information: Details about products or services you show interest in or purchase through our platform.

We gather this data through various means: user input forms, account settings, browsing behavior, analytics tools, and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These are essential for navigating our site and using its core features.
  • Preference Cookies: They remember user preferences, language settings, and other customizations.
  • Analytics Cookies: Used by analytics providers to track website usage, gather statistical data, and improve our services.

Users can control non-essential cookies through our Cookie Manager, located in the site’s settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. After this period, we will securely delete or anonymize your information. The specific retention periods vary based on the type of data and the purpose of collection.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Right to access, rectify, or erase your data.
  • Right to restrict processing or object to certain uses of your data.
  • Right to data portability, allowing you to transfer data to another controller.
  • Right to withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.
  • Right to file appeals or complaints with our privacy officer or relevant regulatory authorities.

To exercise these rights, please contact our privacy team at your earliest convenience. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions, requests for data access or deletion, or to exercise your rights, please contact our privacy team:

Email: [email protected]
Address: [Provide postal address]

We appreciate your trust in sharing your personal information with us, and we are committed to protecting it.